In every Steffisalp Package
With every booking of a Steffialp package, the following services are included in the offer:
In the evening from 6:30 p.m. to 8:00 p.m. we serve our half-board guests the Steffisalp menu of choice. Enjoy regional specialties and international themed evenings. There is also a choice of vegetarian dishes. You can get the beneficial vitamin kick at the fresh, healthy salad buffet with a large selection of different salads. Cheese lovers will appreciate the cheese buffet with mild and spicy specialties.
As the wellness area is intended to serve as a place of rest and relaxation, we ask for your understanding that children under the age of 14 cannot be allowed in after 5 p.m.
Achtung: Kinder dürfen erst in die Sauna ab dem Alter von 14 Jahren.
Check-in: from 3:00 p.m. on the day of your arrival, your room should be ready for check-in
Check-out: we kindly ask that you vacate your room by 11:00 a.m. Late check-outs may be permitted, depending on availability. Please inquire at reception.
Cancellation Summer 2022: Changes or cancellation of your booking is free of charge up until 1 month prior to your intended arrival.
Cancellation: Within one month to a week prior to your arrival, we will charge 70% of the agreed cost.
Cancellation: Up to a week prior to your arrival, we will charge 90% of the agreed cost as a cancellation fee.
If arrival or entry is not possible due to a general travel warning, you can cancel the room free of charge.
Smoking is not permitted in any of our rooms or at our restaurant.
Bank information: Hypobank Lech: IBAN: AT035800018378844149 | BIC Code: HYPVAT2B
Payment methods: Cash, EC card, VISA, MASTERCARD, and Amex
The Court of Jurisdiction is the responsible Court in Bezau.
Austrian law applies.
Apart from that, the Austrian Hotel Contract Conditions (ÖHVB) apply.
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Room reservations confirmed in writing or over the telephone are generally binding. A down payment of 25% of the total cost per room must be paid to ensure the reservation.
There are a number of reasons that may require you to cancel your trip at short notice, therefore we recommend that you take out hotel cancellation insurance, which we would be happy to arrange for our guests – we will inform you of the details when you book your room.
For room cancellations, the conditions of the Austrian Hotel Regulations apply.
European travel insurance: Trust in the European travel insurance for your vacation to Austria. You can calculate the premiums easily and book directly here. More information is available at the website of Europäische Reiseversicherung.
Each room comes with a parking space in the underground garage, free of charge, and you can use it straight away. Simply drive right in upon arrival.
Dogs (up to 40 cm in height) may be brought along upon request, as long as they are in a suitable carrier or blanket. They may not enter the dining areas or the spa facility and must be kept on a leash at all times while on the hotel premises. We charge a fee of €25 per day, not including food. Please let us know about your four-legged friend when you make the booking.
Deduction for an overnight stay with breakfast: €10 per adult. We ask that you inform reception of this before noon.
Your room will generally be available as of 3:00 p.m. on the day of your arrival. If you are unable to reach the hotel by 7:00 p.m., we kindly ask you about notifying us in advance.